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The City of Baltimore has a consolidated Communications Center with an 800 MHz Fire, Police, and Public Services frequency system. In 1995, the City of Baltimore awarded a contract to design and build a state-of-the-art radio and Computer Aided Dispatch (CAD) system. Phase I involved the construction of nine antenna sites connected by a fiber optic SONET ring and the installation of the Fire Department radios and CAD. Completed in July of 1998, the system has given outstanding performance to the Fire Service during major emergencies, including the Howard Street Tunnel.
The Incident Commander believed that communications and radio capability of the BFD were the most important features of the incident’s success. The second success factor was interagency cooperation. The BFD radio systems includes
- Mapping display of emergency locations
- System redundancy to ensure maximum reliability
- Single call for service to generate multi-agency response
- Inter-agency communications at major emergencies
- Automated service calls for better tracking and follow-up
- Shared resources, information, facilities, equipment, and costs
- Enhanced coverage in buildings, tunnels, and all areas of the city
- Emergency button for life threatening situations
- Automatic Vehicle Locators (AVL) on Medic Units
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