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Rescue » Technical Reports

Crash of Two Subway Trains on the Williamsburg Bridge - New York City, NY » Establishment of Command

A unified command was established in accordance with NYCTA’s Policy Instruction 8.1.2, “Procedures for Response to Rapid Transit Emergencies.” This document details the actions that will be taken in response to a wide variety of specified emergencies.5 The FDNY, NYC-EMS, and NYPD have all reviewed and agreed to the procedures, and all three are signatories to the document.


By all accounts, much of the success of the operation can be related to the early establishment of command and institution of an Incident Command System organizational structure. This allowed commanders from the three agencies to make well-informed decisions with input from the other agencies present. This was critical in establishing priorities, such as preserving ambulance access to the bridge roadway. Once a command decision was made, all of the affected agencies knew about it and could provide accurate and timely information to their personnel.

One of the first sectors established by the NYC-EMS commander was triage. Following the standard operating procedure for multiple casualty incidents (see Appendix A), the START triage system was used to identify the order in which patients were to be treated and transported. EMS personnel reported that familiarity with the Simple Triage and Rapid Treatment (START) triage system, because of its uniform use on major incidents, allowed them to implement triage without delay.

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